Privacy Policy

1. Introduction

Welcome to maheshsevasanghpune.com (“we”, “our”, “us”).

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [www.maheshsevasanghpune.com] and mobile application (together referred to as the “Platform”). By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal and sensitive data necessary to provide matchmaking and related services. The types of information include:

  1. Personal Information
    • Full Name
    • Gender and Date of Birth
    • Contact Information (Email, Mobile Number, Address)
    • Login credentials (username, password)
  2. Profile Information
    • Religion, Community, Caste, Sub-caste, Gotra
    • Educational and Professional details
    • Family background and lifestyle information
    • Horoscope / birth details (date, time, and place of birth)
    • Photos and videos uploaded by you
    • Partner preferences and other personal descriptions
  3. Usage Data
    • Device information, browser type, IP address, app version
    • Log data, cookies, and usage analytics for improving experience
    • Communication records and support tickets
  4. Payment Information - When you purchase membership plans, we collect transaction details (amount, date, payment mode, etc.) through secure payment gateways.
    We do not store your credit/debit card or UPI information.

3. How We Use Your Information

Your information is used for the following purposes:

  • To create and display your profile on the Platform
  • To recommend suitable matches based on your preferences
  • To allow communication between compatible members
  • To send verification emails, OTPs, alerts, and updates
  • To process payments for subscriptions or premium services
  • To personalize user experience and improve our services
  • To ensure compliance with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We respect your privacy and share your information only under these circumstances:

  • With other registered members for matchmaking purposes (as per your privacy settings)
  • With service providers like payment gateways, email/SMS partners, analytics providers (under strict confidentiality)
  • When required by law or legal authorities
  • In case of business transfer or merger, where your data may be part of the transferred assets

We never sell or rent your personal data to third parties for marketing purposes.

5. Your Rights and Choices
You can:
  • Edit or update your profile anytime
  • Control visibility of your photos, contact details, and profile sections
  • Withdraw consent or delete your account at any time
  • Request correction or removal of inaccurate data
  • Contact our Data Protection Officer (DPO) for any privacy concerns

6. Data Security

We use strong encryption, secure servers, and role-based access controls to safeguard your data. Despite our best efforts, please note that no system is 100% secure, and users must also protect their login credentials.

7. Data Retention
Your data will be retained as long as your account is active or as required by law.
If you delete your account, we will deactivate it immediately and permanently delete your data within 90 days, unless retention is needed for legal or audit reasons.

8. Cookies and Tracking
We use cookies and similar technologies to:
  • Maintain user sessions
  • Store preferences
  • Analyze site traffic
  • Improve features and security
9. Children's Privacy
Our services are strictly for individuals above 18 years of age.
We do not knowingly collect information from minors. If we discover such data, it will be deleted immediately.

10. International Data Transfers
If you access our Platform from outside India, your data may be processed and stored in India or other countries where our servers or service providers are located.

11. Policy Updates
We may update this Privacy Policy from time to time.
The latest version will always be available on our Platform with an updated effective date.
Your continued use of the Platform after any change signifies your acceptance.

12. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact:

Mahesh Seva Sangh Pune
Email: [support@yourmatrimony.com]
Phone: [+91-XXXXXXXXXX]
Address: Office No 203, Vithoba Anand Society,
561 Nana Peth, Pune City,
Maharashtra, INDIA, 411002