Privacy Policy

1. Introduction

Welcome to maheshsevasanghpune.com (“we”, “our”, “us”).

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [www.maheshsevasanghpune.com] and mobile application (together referred to as the “Platform”). By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal and sensitive data necessary to provide matchmaking and related services. The types of information include:

Personal Information
- Full Name
- Gender and Date of Birth
- Contact Information (Email, Mobile Number, Address)
- Login credentials (username, password)
Profile Information
- Religion, Community, Caste, Sub-caste, Gotra
- Educational and Professional details
- Family background and lifestyle information
- Horoscope / birth details (date, time, and place of birth)
- Photos and videos uploaded by you
- Partner preferences and other personal descriptions
Usage Data
- Device information, browser type, IP address, app version
- Log data, cookies, and usage analytics for improving experience
- Communication records and support tickets
Payment Information - When you purchase membership plans, we collect transaction details (amount, date, payment mode, etc.) through secure payment gateways.
We do not store your credit/debit card or UPI information.

3. How We Use Your Information

Your information is used for the following purposes:

To create and display your profile on the Platform
To recommend suitable matches based on your preferences
To allow communication between compatible members
To send verification emails, OTPs, alerts, and updates
To process payments for subscriptions or premium services
To personalize user experience and improve our services
To ensure compliance with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We respect your privacy and share your information only under these circumstances:

With other registered members for matchmaking purposes (as per your privacy settings)
With service providers like payment gateways, email/SMS partners, analytics providers (under strict confidentiality)
When required by law or legal authorities
In case of business transfer or merger, where your data may be part of the transferred assets

We never sell or rent your personal data to third parties for marketing purposes.

5. Your Rights and Choices

You can:

Edit or update your profile anytime
Control visibility of your photos, contact details, and profile sections
Withdraw consent or delete your account at any time
Request correction or removal of inaccurate data
Contact our Data Protection Officer (DPO) for any privacy concerns

6. Child Sexual Abuse and Exploitation (CSAE)

Mahesh Seva Sangh Pune is unequivocally committed to the safety and well-being of all individuals, especially minors. We maintain a zero-tolerance policy for all forms of Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). This includes, but is not limited to, the creation, distribution, promotion, hosting, or possession of any material that sexualizes minors, as well as behaviors such as online grooming, sextortion, human trafficking, or any activity that endangers a child. Our platform is designed for legal adults seeking matrimony connections, and any user found attempting to engage with minors or exploit children in any manner will be immediately banned and reported to the appropriate authorities.

We employ strict detection protocols, including automated content scanning and human moderation teams, to identify and remove prohibited content and behavior proactively. Users have access to simple, confidential reporting mechanisms within the platform to flag any suspicious activity. Confirmed incidents will result in immediate termination of the account, preservation of evidence, and mandatory reporting to the National Center for Missing & Exploited Children (NCMEC) CyberTipline or relevant local/international law enforcement agencies. We cooperate fully with all legal requests and authorities to combat this global crime and ensure [Your Website Name] remains a safe and secure environment for all legitimate users.

7. Data Security

We use strong encryption, secure servers, and role-based access controls to safeguard your data. Despite our best efforts, please note that no system is 100% secure, and users must also protect their login credentials.

8. Data Retention

Your data will be retained as long as your account is active or as required by law.

If you delete your account, we will deactivate it immediately and permanently delete your data within 90 days, unless retention is needed for legal or audit reasons.

9. Cookies and Tracking

We use cookies and similar technologies to:

Maintain user sessions
Store preferences
Analyze site traffic
Improve features and security

10. Children's Privacy

Our services are strictly for individuals above 18 years of age.

We do not knowingly collect information from minors. If we discover such data, it will be deleted immediately.

11. International Data Transfers

If you access our Platform from outside India, your data may be processed and stored in India or other countries where our servers or service providers are located.

12. Policy Updates

We may update this Privacy Policy from time to time.

The latest version will always be available on our Platform with an updated effective date.

Your continued use of the Platform after any change signifies your acceptance.

13. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact:

Mahesh Seva Sangh Pune

Email: maheshsevasanghpune2@gmail.com

Address: Office No 203, Vithoba Anand Society,

561 Nana Peth, Pune City,
Maharashtra, INDIA, 411002

This web application and mobile application (Mss parinay parichay) is developed and published by Sanchi Solutions Pvt. Ltd. on behalf of Mahesh Seva Sangh, Pune.

To contact developer please write to us at info@sanchisolutions.com